The process for stakeholder management includes the following steps:
- Identify Stakeholders – typically includes senior executives, project organization roles, client organization roles, system developers, alliance partners, suppliers, IT operations, and customers impacted by the enterprise architecture project.
- Classify Stakeholder Positions – analyzing the stakeholders to determine their readiness to support the effort.
- Determine Stakeholder Management Approach – identifies the direction of the enterprise architecture effort to engage with the stakeholders that have the greatest power or interest to successfully support the effort.
- Tailor Engagement Deliverables – Identify the viewpoints, matrices, and views that need to be produced to support demonstrating the enterprise architecture’s ability to address a particular stakeholder’s concerns.
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