SOA is challenged by the alignment between business and IT within the organization. Adding services or breaking services into more granular business functions and application can increase complexity around the usage or and interaction between services, particularly:
- New stress points created around understanding relationships between technology and service portfolios
- New stress points created around SLA definition, governance, and impact management
- New stress points created around tracing business to IT
- New stress points created around communication, alignment, and semantics
- New stress points created around platform and interoperability
- New stress points created around performance visibility and optimization
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